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Bought the Great Lakes Service Contract thru Airport Auto Center dba Frankies Auto Center Memphis,TN on 10-24-2009 and when tried to use it in July 2010 for Transmission trouble and was told they are out of business no other information at all.

Now I am out the $1575.00 for the cost of the SC and $950 for cost of repairs to vehicle.

When I called Frankie's about situation they told me that they had recieved a letter from Great Lakes stating their situation. Now they can communicate with the dealership but not with the customer who they actually were paid by this is truly not acceptble.

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